Post by account_disabled on Mar 13, 2024 1:51:24 GMT -5
WhatsApp news: the corporate version arrives The WhatsApp news arrived in the last few hours: WhatsApp Business was born ! In fact, the most famous instant messaging application, acquired in 2014 by Mark Zuckerberg for 19 million dollars and which today boasts one and a half billion users, has released a new corporate version. After much waiting, Italy , together with the United States, the United Kingdom, Mexico and Indonesia , is one of the first five countries where the Business version is already available. According to a study by Morning Consult , 69% of businesses use WhatsApp to facilitate communication with their customers, while for 52% of businesses, WhatsApp is an indispensable factor for the growth of their business. With the corporate version, businesses will be able to interact more effectively with their customers, ensuring impeccable service.
The new WhatsApp Business WhatsApp Business Find Your Phone Number maintains the graphical interface of the standard version, but offers companies tailor-made functions, such as: Creation of a professional profile with the most useful company information, such as: business description, address, website and email; Quick Replies that allow you to save short messages to quickly answer frequently asked questions; Automatic messages such as welcome and absence messages; Control of statistical data which allows, through the analysis of messages sent, delivered and read, to identify effective strategies; Businesses will not need to download an additional version of the app but will be able to use their application by separating private messages from professional ones.
Customers will be able to consult the company's corporate profile on the platform, recognizing the company account through a distinctive sign. WhatsApp Business is currently available only for the Android system (downloadable for free on Google Play) and in the web version to communicate with customers directly from the online portal. However, it is not yet available for iOS system. The question remains: will the success of this new version allow the inclusion of a payment system that allows in-app purchases ?
The new WhatsApp Business WhatsApp Business Find Your Phone Number maintains the graphical interface of the standard version, but offers companies tailor-made functions, such as: Creation of a professional profile with the most useful company information, such as: business description, address, website and email; Quick Replies that allow you to save short messages to quickly answer frequently asked questions; Automatic messages such as welcome and absence messages; Control of statistical data which allows, through the analysis of messages sent, delivered and read, to identify effective strategies; Businesses will not need to download an additional version of the app but will be able to use their application by separating private messages from professional ones.
Customers will be able to consult the company's corporate profile on the platform, recognizing the company account through a distinctive sign. WhatsApp Business is currently available only for the Android system (downloadable for free on Google Play) and in the web version to communicate with customers directly from the online portal. However, it is not yet available for iOS system. The question remains: will the success of this new version allow the inclusion of a payment system that allows in-app purchases ?